Practices

Salesforce Customer Company Tour

Event

02.07.2013

Cloud Computing CRM Events Salesforce

On the Salesforce Customer Company Tour on 2 July 2013 in the ICM in Munich participants can learn new ways of networking with customers – from the cloud, mobile or via social networks. Arlanis Reply has a booth and informs about topics such as Salesforce consulting, integration, extension as well as social marketing and social media monitoring.

13th European TDWI Conference with BARC@TDWI Track

Event

17.06.2013 - 19.06.2013

Business Intelligence Events Microsoft

The 13th European TDWI Conference with BARC@TDWI Track takes place from 17-19 of June 2013 at the MOC in Munich. Cluster Reply presents the innovative BI 3.0 solution Panorama Necto at its Microsoft Partner booth (No 4.3). Visit our Demos at our booth or join the presentation of Ursula Kahan and Dr. Katja Mallmann "Towards an Analytics-Driven Enterprise" on June 19th, 2013.

Reply Xchange 2013

Event

12.06.2013

Big Data & Analytics Cloud Computing Contextual Marketing CRM Digital Customer Relationship Events Mobile New Enterprise Architectures

Reply Xchange, the annual appointment organized by Reply to share knowledge on new technologies, will be held on 12 June in Düsseldorf.

Power Reply and SAP HANA Partner Race Success Story - Testimonial

Video

Business Intelligence Energy & Utilities

Power Reply, the specialist for the energy and utilities industry within the Reply Group, made it into the top rankings of the SAP HANA Partner Race. The solution from Reply is a mobile application called “Agile Quote” with which utilities suppliers can simplify and optimise individual contract offers. This allows various consumption profiles for a customer to be compared and adapted on a mobile end device. The solution will be brought by Power Reply on the market in 2013.

Integration platform - overview

Best Practice

CRM Salesforce

The Arlanis Reply integration platform is a universal data conversion system to quickly and easily convert data from any data format into any other format. It is suitable for almost any project and, due to the specially developed architecture, can be perfectly integrated into other applications. The integration platform can migrate data from one system into a different system, exchange data via B2B and create import/export interfaces to applications.

Reply further strengthens its cloud practice with the acquisition of Arlanis, a leading player on Social Enterprise and CRM as a Service

News & Communication

16.10.2012

Cloud Computing CRM Financial News Germany News M&A News Press Release Social Business Applications

Reply S.p.A. – listed on the STAR segment of the Italian Stock Exchange [MTA, STAR: REY] – extends its cloud practice acquiring 100% of the shares of Arlanis Software AG, a German company specializing in consulting and data integration leader in Continental Europe on Salesforce.com solutions.

Reply S.p.A. acquires Avvio Design Associates Ltd., a company specialising in brand engagement and internal communications

News & Communication

19.12.2012

Brand Engagement Digital Media Financial News Internal Communication News Press Release UK News

Reply S.p.A. – a company quoted in the Italian stock exchange’s STAR Index [MTA, STAR: REY] – has strengthened its European presence with the acquisition of 100% of the shares in Avvio, an English company specialising in consultancy and the implementation of strategies and solutions for Brand Engagement and Internal Communications based primarily on Corporate Social Networking.

The Sky Sport App wins the 2010 Kress Award for the best application of the year in the “Digi:media - Web/Mobile” category

News & Communication

20.12.2010

Digital Media Germany News Mobile Mobile & Wireless News Press Release Sky Telco & Media

On 30 November in Hamburg, in occasion of the 2010 Kress Awards, the Sky Sport App, which was developed by Reply by order of Sky Deutschland, won the prize for the best application of 2010 in the Web/Mobile category.

hybris awards Portaltech Reply "Global Partner of the Year"

News & Communication

25.01.2013

Digital Media eCommerce Multichannel News Press Release Retail & Consumer UK News

Portaltech Reply, the Reply group company specialising in the provision of eCommerce implementation and multichannel consulting services, was recognised as Global Partner of the Year for the second year running, by hybris, a leading provider of omni-channel commerce software, during the Partner Meeting hybris, held in Munich on the 24th January 2013.

SAP - Congress for Banks 2009

Event

06.10.2009 - 07.10.2009

Banking CRM Events Financial Services Germany Events SAP Technologies Stacks

syskoplan AG joins the SAP Congress for Banks in Frankfurt. The event is the most important event for SAP banking solutions in Europe and it will take place in Frankfurt Main on 6 and 7 October 2009.

Sky Deutschland: First Live Streaming App for iPad users

Case Study

Digital Media Mobile & Wireless Telco & Media Web 2.0

iPad users made the most of the FIFA World Cup by downloading the first live streaming iPad solution of Sky Deutschland, which was launched just before the tournament. With high video quality in streaming and guaranteed mobility via WLAN connections the new iPad solution offers Sky-subscribers live streams for the latest sport events, as well as access to video clips and the latest news via the Internet. The complex iPad application was developed by Reply, syskoplan and bitmama in cooperation with Sky Deutschlands partners for content delivery and ingest.

HSE24 - Putting the customer first

Case Study

CRM Trade

Teleshopping is shopping in real time. Germany’s “most customer-oriented service provider 2009”, the home shopping specialist HSE24, shows how information technology (IT) can help continuously bringing the focus back to the customer, even for impulse shopping. Xpress Reply has integrated all processes related to order processing into the SAP CRM system designed for the home shopping company. In addition to the service processes, all selling processes have been integrated into a homogenous system landscape with all the necessary internal and external functions existing on the same technical platform, including logistics, accounting and supplier management.

1-2-3.TV: Optimum shipping and product line planning

Case Study

Business Intelligence Business Intelligence & Data Services Telco & Media Trade

In a record period of just six weeks, teleshopping station 1-2-3.tv introduced a system that provides and analyses all information about sales, show planning, inventory, product line and returns.

Vienna International Airport: Master data optimisation and process simplification in property and facility management

Case Study

Facility Management IT-Outsourcing & Service Management Logistics & Transportation Public Sector

Vienna International Airport implemented the Syskoplan Reply solution iFMS. iFMS (integrated Facility Management System) is a graphical complementary system to SAP for SAP RE-FX and SAP PM/CS. The solution optimises the handling of SAP-based business processes in infrastructural, technical and commercial facility management and expands SAP’s range of functions through complementary iFMS software modules. Together, iFMS and SAP form a holistic CAFM with a high level of system integration. The solution is certified by SAP AG.

Standardised IT controlling across Europe for Henkel

Case Study

IT-Outsourcing & Service Management

Syskoplan Reply assists Henkel to standardise its IT budgeting, cost allocation and controlling processes across Europe. This means Henkel is now in a position to plan, record, internally allocate and control its overall IT costs across Europe in a standardised process.