June 30, 2011
The daily routine in a lot of companies still follows the same pattern: Manual and paper-based handling of processes, documents or projects. Processes are redefined reactively – without any apparent success. Time disappears, the piles of work never get any smaller, and it’s "the same procedure as every day". But automatic process management can be a critical success factor. At this year’s Macros Reply User Meeting, companies such as DKV, Real I.S., Rheinland Versicherungen and R+V presented feedback on their experience in the field of “Business Process Automation". This event by users for users took place in Munich on 30 June 2011.
In this free forum, the presenters showed the participants what to watch out for in terms of conception and implementation of document management or Enterprise Content Management projects, in order for these projects to be a total success.
"Macros Reply’s User Meeting offered our clients an ideal setting to forge contacts with other users and exchange experiences," is how Bernd Meier, Chief Executive of macros Reply GmbH, explained the goal of the mailbox, filing and document management solution provider. Bernhard Zöller of Zöller & Partner GmbH, an independent industry expert, discussed the trends and myths surrounding Enterprise Content Management (ECM).
Questions and best practice issues related to ECM and DMS formed the basis of the subsequent panel discussion.
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